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"The secret to being a good doctor is to call your patients back. That simple human courtesy goes a very long way...speaking with them as soon as possible is a powerful way to address their concerns..." Dr. Jason Epstein
"Hopefully my son's kidney will be a match with mine. But, no matter what, I appreciate his gesture. It's something beautiful," said Navy Veteran Carmen Martinez, hemodialysis patient at VA's Manhattan Campus.
Mr. Makarenko considers being able to make a difference in fellow Veterans’ lives one of the most rewarding achievements of his life. “ I don’t always know whether I’m making a difference or not.” says Mr. Makarenko.
Dr. Patrick Malloy, Executive Chief of Staff, VA NY Harbor Healthcare System, was deployed October 13-27. He volunteered to support the on-the-ground need for medical care provided to Veterans and others.
We can all play a role in preventing suicide, but many people don't know what they can do to support the Veteran or Servicemember in their life. A simple act of kindness can help someone feel less alone.
Improving the patient experience is one of the many ways how the VA New York Harbor Healthcare System is delivering on the promise of better care, better service, and a better future for every Veteran and employee.
Two very different Veterans meet, one a lawyer, Kevin R. Hackett, the other a Vietnam Veteran, Zack Lewis. Hackett saw the need to see a doctor for help and assisted Lewis in seeing a VA doctor to seek treatment.
A Vietnam Veteran overcomes his addictions and stays clean for ten years from drugs, alcohol and smoking. He is a man who is admired for many things demonstrating you don't have to be perfect to be a wonderful guy.