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New York/New Jersey VA Health Care Network

 

Returning Service Members

Program Managers for Returning OEF/OIF/OND Veterans

Albany Program Manager

Leah Macdonald, LCSW
Phone: (518) 626-6962
Address: VA Health Care Upstate New York
113 Holland Avenue, Albany, NY 12208

Bath Program Manager

Dawn R. Smith, LCSW, CCM
Phone: (607) 664-4542
Address: Bath VA Medical Center
76 Veterans Avenue, Bath, NY 14810

Bronx Program Manager

Tashany Myers, RN
Phone  (718) 584-9000 ext. 5872
Address:  James J. Peters VA Medical Center
130 W. Kingsbridge Road, Bronx, NY 10486

Canandaigua Program Manager

Jeremy Macaluso, LCSW
Phone: (585) 393-7462
Address: Canandaigua VA Medical Center
400 Fort Hill Avenue, Canandaigua, NY 14424

Northport Program Manager

Vanessa J. Brown, RN, BSN
Phone (631) 774-1707
Address:  Northport VA Medical Center
79 Middleville Road, Northport, NY 11768

Syracuse Program Manager

Bethany Joncas, LCSW, CCM
Phone: (315) 425-4426
Address: Syracuse VA Medical Center
800 Irving Avenue Syracuse, NY 13210

VA Hudson Valley Program Manager

Angel Rosario, LCSW
Phone (914) 737-4400 ext. 3261 or 4628
Address:  VA Hudson Valley Health Care System
2094 Albany Post Road, Montrose, NY 10548

VA New Jersey Program Manager

Alexander Herzog, LCSW
Phone: (973) 676-1000 ext. 1720
Address:  VA New Jersey Health Care System
385 Tremont Avenue, East Orange, NJ 07018

Robin Baptiste
Phone: (973) 647-0180, ext. 4094
Address: VA New Jersey Health Care System
151 Knollcroft Road, Lyons, NJ 07939

VA New York Harbor Program Manager

Richard Pinard, LCSW-R
Phone (212) 951-6838
Address: VA NY Harbor Health Care System
423 East 23rd Street, New York, NY 10010

VA Western New York Program Manager (Acting)

Rebecca Welch, LCSW-R  
Phone: (716) 862-7452
Address: VA Medical Center
3495 Bailey Avenue, Buffalo, NY 14215


Point of Contact for Returning Veterans/Service Members

VA Health Care New York/New Jersey Lead Program Manager

Dawn R. Smith, LCSW, CCM
Phone: (607) 664-4542
Address: Bath VA Medical Center
76 Veterans Avenue, Bath, NY 14810

 

Transition Patient Advocates for Returning Veterans/Service Members

VA Hudson Valley Transition Patient Advocate

Debra Lucas
Phone (914) 737-4400 ext. 2658 or ext. 4629
Address:  VA Hudson Valley Health Care System
2094 Albany Post Road, Montrose, NY 10548

Northport Transition Patient Advocate

Kathy F. Washburn
Phone (631) 261-4400 ext. 5273
Address:  Northport VA Medical Center
79 Middleville Road, Northport, NY 11768

VA Health Care New Jersey Transition Patient Advocate

Robin Baptiste
Phone: (973) 647-0180, ext. 4094
Address: VA New Jersey Health Care System
151 Knollcroft Road, Lyons, NJ 07939

VA Health Care Upstate New York Transition Patient Advocate

VACANT

 

Returning Service Members

Every VA Medical Center has a Transition & Care Management Team (formerly OEF/OIF/OND Program) ready to welcome Post-9/11 combat** and non-combat Veterans and Service members.  We are here to assist with coordinating your care. Case Managers, who are either nurses or social workers, coordinate patient care activities and help you navigate through the VA system. A Transition Patient Advocate (TPA) acts as your personal advocate as you move throughout the VA healthcare and benefit system.

Welcome Home!

On behalf of the employees and volunteers at the NY/NJ VA Health Care Network, thank you for the service you have given our country. Now that you are home, you are probably trying to decide what your next steps will be. Whether those steps bring you to school, to work or to settling into a new home, we encourage you to use VA services along the way. In just one visit you will be able to see what our doctors, social service providers and caring staff can do for you. It would be our honor to serve you. We hope to see you soon!

It is important to note that if you served in a combat zone you have five years from your date of discharge to enroll in and receive free health care for any condition that may be related to combat service. If you do not enroll within five years post-discharge, access to VA health care services will depend on military history factors and/or household income. Co-payment status may depend on whether your illness or injury is found to be service-connected.

Our Program

The Post-9/11 Transition and Care Management Program offers transition assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life.  Our program will help you receive the health care you may want or need, as well as provide you and your family the following service options:

- Support for you and your family as you readjust to civilian life
- Individualized care, specific to your unique readjustment needs
- Professional, short-term counseling and referrals for mental health services
- Assistance scheduling and accessing any needed VA Medical Center services
- Contact assistance for VA services near your home
- Information on VA and community services for which you may be eligible
- Personal assistance finding your way through the VA system
- Information and assistance regarding health care benefits and eligibility

**Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.  Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE:
The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.