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New York/New Jersey VA Health Care Network

 

Reporting Safety or Quality Issues

You have the right to present concerns pertaining to patient care and safety at VA Health Care Upstate New York medical centers and community based outpatient clinics. These concerns should be directed to the manager of the Service or Department that is providing care, the patient advocate or the medical center director.

If your concern is not resolved please contact:

VA Health Care Upstate New York

113 Holland Ave., Building 67

Albany, NY 12208

(518) 626-7325

The Joint Commission

Patient safety concerns can be reported to The Joint Commission:

  • At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website
  • By fax to 630-792-5636
  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181
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