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New York/New Jersey VA Health Care Network

 

Customer Service

Patient Advocate

Our Patient Advocate program seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems or special needs quicker. If you, or a veteran you care for has not been able to resolve important issues related to VA through other means of communications, please contact our highly-skilled patient advocate who will be eager to help you with your concern in a timely manner.

Alternatively, you may contact us through Ask VA (AVA) which is our new online tool that replaced the Information Routing & Inquiry service (IRIS) and the GI Bill Help Portal. Use Ask VA to send us your questions, updates, and documents online. Contact us online through Ask VA

Additional Contacts

For a listing of additional contacts, please visit our phone directory.

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