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New York/New Jersey VA Health Care Network


Current Operating Status

Situation Update

As of Tuesday, December 5, 2023 10:18 AM EST

The CDC and VA are committed to reducing the spread of the flu and COVID-19. If you have a fever, cough, shortness of breath – please stay home and contact your primary care provider. Tell them about how you are feeling and any recent travel you or members of your household have taken. They will be able to discuss your appointment options and answer any questions you may have.

New York/New Jersey VA Health Care Network has temporarily suspended visiting hours for all patients and Community Living Center residents at all its locations until further notice to protect the Veterans we are entrusted to care for.   Under special pre-arrangement, only hospice patients can have visitors, but under no circumstances will visitors under 18 years of age be allowed. 

Please be advised that we are striving to work with families and loved ones on “virtual visiting” options.  

For more information about the Coronavirus, please visit:

VA Veteran Disaster Line

A toll-free number has been established for Veterans who receive care in an impacted area. They or their families should call 1-800-507-4571 to receive information on where to go for care, how to receive prescription medications, or any other concerns they may have about their care. The phone line will be open 24 hours a day, seven days a week.


VA Employee Disaster Line

A toll-free number 1-866-233-0152 has been established for employees in the impacted area to report their status. The phone line will be open 24 hours a day, seven days a week.


Facility Status

Parent Facility
VISN 2 Network Office Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 800-877-6976
  • Change Your Appointment: Contact your assigned VA Medical Center
  • Media Inquiries: 585-463-2642
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: not available
  • Pharmacy Refill: 315-425-4424
  • Staff Locator: Not available
  • Telephone Care: Contact your assigned VA Medical Center

Emergency Email Updates

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