Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

New York/New Jersey VA Health Care Network


Contact Us

Health Care Assistance

VA National Inquiry Routing & Information System (IRIS)
For questions and assistance with all matters related to the Department of Veteran's Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA Departments, services, benefits and the ability to submit questions using their secure site.

Use TelCare for health care questions if it's after hours or when you're away from home. Toll-free 1-888-838-7890. 

VAMC Department Phone Lists
Contact a department within one of the following VA Medical Centers by phone:


Rochester CBOC

Benefits Assistance
Veterans Service Center
The VSC provides "one-stop shopping" for information about how to access VA healthcare, eligibility, and health benefits. Staff also assist veterans with DoD/TRICARE, MCCF Billing, Veterans Identification Cards and general questions.

For website assistance e-mail with comments, problems, suggestions,

compliments, or requests for technical assistance.


*** Submitting requests through this e-mail link is not secure. If you wish to send a secure message, please use the VA National Inquiry Routing & Information System (IRIS) link on our Contact Us page linked from the bottom of all pages.