United States Department of Veterans Affairs
VA Health Care Upstate New York - VISN 2

Physical Medicine & Rehabilitation Frequently Asked Questions

Physical Therapist working with patient
 For More Information
Rehabilitation Medicine Contacts
Facility Specific Rehabilitation Services
 Frequently Asked Questions

  1. Is therapy provided in the community-based clinics?


  2. Is therapy available on weekends and evenings?


  3. How can I get an appointment?


  4. Who is eligible to receive therapy services?


  5. How can I get the equipment I need?



Question Is therapy provided in the community-based clinics?

Answer The following clinics offer the therapy services listed:
Rochester Outpatient Clinic: physical therapy, occupational therapy and physiatry.

Rome Community Outpatient Clinic: physical therapy and occupational therapy.

Fort Drum VA Outpatient Physical Therapy Clinic: physical therapy
Located in the Guthrie Ambulatory Health Care Clinic
P-11050 Mount Belvedere Boulevard
Fort Drum, NY 13602
Fort Drum Directions

Question Is therapy available on weekends and evenings?

Answer Clinic hours vary at each site and may change dependent upon how many patients need to be seen. It is recommended that you call the specific department for up to date information.

In general, all sites offer weekend and evening therapy. You can contact the Rehabilitation office nearest you
Question How can I get an appointment?

Answer Your primary care provider needs to refer you to therapy. Referrals from physicians outside of the VA can not be accepted. Upon receipt of the consult, the therapy department will schedule you for an appointment either by phone or by mail.
Question Who is eligible to receive therapy services?

Answer All Veterans who are eligible for VA Care, TRI-Care patients, and active-duty personnel are eligible for therapy services.
Question How can I get the equipment I need?

Answer A VA physician needs to complete a consult request for the item that is needed.