VISN 2 Customer Service: Patient Advocates
Every VA Medical Center has a Patient Advocate who can assist patients and their families with questions and concerns they may have regarding VA care, benefits, policy or procedures.
If you, or a veteran you care for has not been able to resolve important issues related to VA through other means of communications please contact the Patient Advocate at your VA Medical Center (see list below) or e-mail using the VA National Inquiry Routing & Information System (IRIS) *.
||Veteran’s Service Center
||Hospital Bldg 76, Room 105
|Rochester Outpatient Clinic
||First floor, Room A186.
|Western New York Health Care at Buffalo
|Western New York Health Care at Batavia
||Building 1, room 103
|For general program information, contact:
Canandaigua VA Medical Center
|* Link will take you outside of the Department of Veterans Affairs Web site. VA does not endorse and is not responsible for the content of the linked web sites. The link will open in a new window.