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Contact Us
Health Care Assistance
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VA National Inquiry Routing & Information System (IRIS)
For questions and assistance with all matters related to the Department of Veteran's Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA Departments, services, benefits and the ability to submit questions using their secure site.
Quickcard
How are we doing? The VISN 2 Quickcard is a way to provide fast, anonymous feedback about VA services or facilities. Your comments help improve the service VA provides for all veterans.
TelCare
Use TelCare for health care questions if it's after hours or when you're away from home. Toll-free 1-888-838-7890.
VAMC Department Phone Lists
Contact a department within one of the following VA Medical Centers by phone:
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Benefits Assistance
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Veterans Service Center
The VSC provides "one-stop shopping" for information about how to access VA healthcare, eligibility, and health benefits. Staff also assist veterans with DoD/TRICARE, MCCF Billing, Veterans Identification Cards and general questions.
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Toll-Free Call Center: 888-823-9656
Call Center Hours: 8:00 a.m. - 6:00 p.m.
 Albany: (518) 626-6711
Batavia: (585) 297-1053 or (585) 297-1056
Bath: (607) 664-4899
Buffalo: (716) 862-8888
Canandaigua: (585) 393-7348
Rochester: (585) 463-2687
Syracuse: (315) 425-4341
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Website Assistance
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E-Mail the VISN 2 Web Team with comments about the Website, problems, suggestions, compliments, or requests for technical assistance.
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| *** Submitting requests through this e-mail link is not secure. If you wish to send a secure message, please use the VA National Inquiry Routing & Information System (IRIS) link on our Contact Us page linked from the bottom of all pages. |
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